On-Call Coordinator (Non-Clinical) - Homecare

Maxim Healthcare Services is one of the leading providers of medical staffing, home health and wellness services in the United States.
Founded in 1988, Maxim has rapidly expanded to include 12 divisions and over 400 branch offices in 44 states and the District of Columbia.
We have earned a position as an innovative leader in the healthcare industry through our emphasis on patient care and customer service.
Today, Maxim is one of the largest privately owned companies in our industry.
Our local office is hiring an On-Call Coordinator.
This individual will provide scheduling and client coordination during non-business hours.
They will also provide support to the branch recruiters in staffing and coordinating issues after normal business hours including but not limited to answering incoming calls, and coordinating the schedules of after hours healthcare staff.
Responsibilities and Duties include:
Responds to incoming calls to the office, after business hours.
Responds in a timely manner (within 15 minutes) to messages.
Communicates with clients when an employee has called off or is running late.
Delegates and plans tasks to appropriate staff when necessary (back up coordinator or RN).
Informs appropriate staff of any personnel changes and scheduling needs that arise.
Staffs call outs as soon as message is received.
Troubleshoots other after hours issues that arise and delegates appropriately.
Keep office staff informed of outstanding issues.
Other duties as assignedQualificationsRequirements:
High School Diploma.
One to two years' office experience with demonstrated effective communication skills and proven organizational and interpersonal skills preferred.
Strong written and verbal communication skills.
Computer literacy and adaptability Telephone and communication skills required.
Our company is committed to maintaining a challenging environment that promotes personal accountability, personal growth, and an active role in the driving vision of the company.
We offer competitive pay, full benefits including medical, dental and vision coverage as well as 401(k), 529 college savings plan, basic life insurance with the option of supplemental and 17 days paid time off ( ) in addition to holidays.
To learn more about Maxim Healthcare Services, please visit our website www.
com and APPLY ONLINE at www.
com .
EOE/AAE Does not apply to CA residents.
CA residents are eligible for 10 vacation days and 7 sick days.

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